ABOUT
EMMONS ECLECTICS
2019 was the year I created Emmons Eclectics. I made my first tumbler on January 1st in hopes to someday escape the big corporations and their relentless schedules. I have been able to spend so much more time with my family while still being able to work with the luxury of a super flexible work schedule.
Here we are 5 years later and I'm still slingin' glitter and crushing my goals!
SHOP POLICIES
Returns - I do not accept any returns. Especially custom orders. Due to hygienic reasons when it comes to tumblers, I cannot resell them. Therefore, all tumbler sales are final. ( I am not Amazon) If there is an issue with anything, please contact me on here or the Facebook group!
Processing Time - Each item has a specific processing time relative to the time it takes me to make it. It is listed in each description of every item. If you need something by a certain date, contact me before purchasing!
Shipping - I do not guarantee orders to arrive by a certain date. I ship USPS. Delays are always possible and out of my control. I will not refund or accept returns if your order doesn't arrive on or by a certain date. Please contact me with any issues you do have when it comes to shipping and I will do my best to help.
Disclaimer - Everything is handmade. There will be slight imperfections and differences when it comes to each individual item. I also try to improve my work with every sale. Therefore, it is possible some items may be slightly different than the pictures. Due to lighting and contrast on your device, colors may seem slightly different than they appear. Some glitters change drastically in different lighting. As I continue to work on this website, I will add as many photos as I can in different lighting to help with this.
Cancellations - Cancellations must be made within 24 hours of placing your orders. I will not accept a cancellation after the order has been started or completed. If there is a big enough issue with this, depending on the situation and item, I will allow a cancellation with a partial refund. You will not get the full price back if I have started an order. This exception will be on a case by case basis.
Wrong Addresses/Returned Packages - Double and triple check your address at checkout. I am not responsible for wrong addresses. If your package is sent to the wrong address, I will not replace it. If your package is returned due to wrong address, you will need to pay for me to reship it. I am not responsible for that cost. If you choose to not pay the additonal shipping fee, you will not receive the item and you will not be refunded. I do not change the address or manually enter it at the time of shipping. The website automatically generates it according to what you type in at checkout!
Damages - If your item is damaged during shipping, please contact me within 24 hours of receiving your order so we can file a claim with USPS and work out a way to fix it! I am not responsible for damages done after you have the item. If you drop it or break it in anyway, message me and we can work out a way to get it back to me and I can fix it! I put out high quality items that I work extremely hard on. But I understand things happen and I'm of course willing fix breakage from drops etc as long as there is no water damage.
WHEN YOU PLACE AN ORDER ON MY WEBSITE, YOU AUTOMATICALLY AGREE TO ALL OF THE TERMS AND CONDITIONS LISTED ABOVE.
Contact me with any questions or concerns you may have!
Go to my Facebook Group and message me or
use the CONTACT ME section at the bottom of this page!
CONTACT ME
Questions, comments or custom orders? Get in touch with me!